MySMSMantra
offers a custom bulk SMS plan for website and eCommerce at best in industry
prices. We know that outstanding customer experience is critical to the eCommerce
domain. Therefore, our SMS marketing solutions help eCommerce marketers to
build highly responsive campaigns that attract customers and boost sales.
We
deliver a complete range of marketing solutions including bulk SMS, email
marketing, WhatsApp messaging, etc., specially designed for eCommerce. Grab a suitable
plan to engage more customers, deliver an excellent experience, and take your
business to new heights.
Let’s see how SMS
assists eCommerce in enabling and enhancing the online shopping experience.
Sharing Order
Receipts
As soon as an
order is placed, the customer receives a text message as confirmation and
record keeping. eCommerce stores use Bulk SMS service to share the details of the
product ordered by the customer.
Sharing Payment
Details
When customers buy
and pay for the product online, they need trust and assurance that their payments
are secure and the product will be delivered right on time. eCommerce giants
use SMS service to inform the customer about payment details and sending OTPs.
Increase
Conversions
Send
auto-reminders of subscription payments, on-stock notifications, abandoned cart
purchases by using SMS service. Bulk SMS API can easily be integrated into your
existing business application or website and allows you to send bulk messages
to 1000+ users.
Cross-Selling
& Up-Selling
Ecommerce websites
are always looking for cross-selling and up-selling opportunities. Text
messaging allows the marketers to promote alternate products based on the
buying history of the customers. This enables attracting customers and
encourages them to spend more.
Sharing Discount
Coupons
eCommerce stores
can use bulk SMS service to share discount coupons and festive deals with the
customers and promote sales. Sending discount coupons not only brings sales but
increases customer loyalty towards the brand.
Order Tracking
SMS marketing
allows the eCommerce stores to keep the customers updated on product delivery
and its current location. Customers can track their order right from the
dispersal till they receive it at their doorstep.
Membership Updates
SMS marketing is
an excellent way to encourage customers to join the membership club and grab
the membership offers. Further, the marketers can share membership coupons by
sending bulk SMS to all the registered members.
Surveys &
Follow-ups
Follow-ups are
important to listen to the customers and improve the product or services
accordingly. It improves customer satisfaction and increases customer loyalty.
Marketers can send survey links and even ask customers to provide valuable
feedback via SMS.
