5 Reasons for DLT Registration Rejection and How To Avoid Them

Digi Chandan Raj
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5 Reasons for DLT Registration Rejection and How To Avoid Them

The rejection of DLT (Distributed Ledger Technology) registration can be frustrating for businesses looking to send commercial messages. Here are five common reasons for DLT registration rejection and tips on how to avoid them:

Common Reasons for DLT Registration Rejection

Incorrect Document Format: If the required documents are not submitted in the prescribed format, the registration is likely to be rejected. Ensure that all documents, such as PAN cards and GST registrations, are correctly formatted and complete

Mismatched Details: The name on the PAN card must match the name on all other documents submitted. Any discrepancies can lead to rejection. Double-check that all details are consistent across documents

Invalid Contact Information: Providing incorrect or invalid email addresses and contact details can result in rejection. Ensure that all contact information is accurate and up-to-date.

Template Issues: If the content template submitted does not meet specific requirements or is flagged as inappropriate (e.g., cold messaging or containing spelling errors), it may be rejected. Review the content carefully and ensure it aligns with the guidelines for template registration

Header Availability: The requested sender ID (header) must be available and compliant with the DLT regulations. If the header is not available, the registration will be rejected. Confirm that the header you are requesting is valid for your intended use case

How to Avoid Rejection

Follow Document Guidelines: Ensure all documents are in the correct format and contain accurate information. Consider consulting with a third-party SMS vendor for assistance.

Check for Consistency: Verify that all names and details match across all submitted documents to avoid mismatch.

Validate Contact Information: Before submission, double-check that all contact details are correct and functional.

Review Content Templates: Avoid using templates that could be considered intrusive or inappropriate. Check for spelling errors and ensure that all variables are correctly formatted and used in context.

Confirm Header Compliance: Make sure that the sender ID you wish to use is available and complies with the regulations for the type of messages you intend to send.

By adhering to these guidelines, businesses can improve their chances of successful DLT registration and avoid common pitfalls that lead to rejection.


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